Residents in Oxfordshire can benefit from the advice and support of Better Housing Better Health , a service that helps those worrying about their home energy to create warmer, healthier and happier homes. Last year, through the service’s free helpline and their free home visit service (BHBH+) – their team of trained advisors helped over 2500 residents with the aim this year to help even more.
The service can help:
Residents who are finding it hard to understand energy bills, pay for fuel or read meters
– Access funding to replace old and broken heating systems
– Access funding for insulation measures
– Reduce damp, condensation and mould by better ways of managing a home
– Understand and programme heating controls
– Making onward referrals to additional support services, such as Benefits advice and debt support
For some residents they may be eligible for additional heating support depending on their situation
Ms. W contacted BHBH as her property was cold and it was having an impact on her disabled sons health. Ms. W thought her windows were draughty so a home visit was booked in to investigate further. Our home advisor, Beata, found that the property was lacking wall insulation which was the main reason why her property felt cold. BHBH helped Ms. W access grants to replace her old, inefficient boiler and install cavity wall insulation and both measures were fully funded. Ms W. was signed up to the Priority Services Register for extra support with her energy supplier and referred for a Fire Safety visit to check if her smoke alarms were in good working order.
To speak to the friendly team, call 0800 107 0044 or visit www.bhbh.org.uk and complete the online referral form or find our e-mail address.
